Refund Policy

Refund & Returns Policy


Due to the nature of these items, returns are not accepted.
Returns and exchanges are only excepted if there’s a defect or problem with your order (incorrect item), however we have the right to refuse returns & exchanges if the case permits.

All returns must be requested within 10 daysof delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.

When you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days according to your bank.

Please email info@theinspiredturtle.comif you have any questions regarding our refund & returns policy.