Shipping Policy

Shipping Policies and Timelines

Order Processing:

Once your order is placed, you will enter the queue to be completed. Ready to go designs can take 1-5 business days and Custom designs can take 5-10 business days. We may have to special order materials for your custom item, which could extend your processing time. We work very hard to make sure your order is fulfilled faster than this, but we cannot promise that.

Order Fulfillment (1-2 Business Days):

Once we have completed your order, you will receive a fulfillment email, with tracking attached. We may fulfill your order after our post office drop off for the day, so you may not see tracking updates for up to 2 business days.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Customs, Duties, and Taxes:

The Inspired Turtle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Customs, Duties, and Taxes:

The Inspired Turtle is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy:

We ship only internationally to USA.

Please email info@theinspiredturtle.comif you have any questions regarding our shipping policy.